For the last couple months, I’ve been using talk therapy app Talkspace, which offers affordable therapy options for people on the go.

Back in November, I documented my experience using the app. After trying numerous therapists in the city, it felt like I had hit the jackpot. My therapist and I were the perfect match and for the first time in a while, it felt like someone got me. Not to mention, the price was right.

Three months in and things aren’t going quite as well. My therapist is just as caring as ever and seems to genuinely want to help me. But I’m starting to see the limitations of the app.

The app is perfect for daily stressors and venting. And it’s wonderful to have a little cheerleader in your pocket. But for long-term problems (I have bipolar disorder and generalized anxiety), it’s hard to have deep conversations just using text and voice messages.

To my therapist’s credit, she has offered numerous times to give me live sessions for free (those are usually extra).

But I can’t help but wonder if I’m really the ideal client for this product. The therapy app seems best suited for someone dealing with the regular stressors of life (which, of course, I have as well) but not for someone like me with deep-rooted issues. How can I truly improve my quality of life if I can’t attack my demons?

My therapist has been more than open to hearing out my frustrations about our relationship and the app. She’s trying so hard to make it work. I’m so grateful to have her in my corner and I’m hoping we can find a way to make the app work for us. There are multiple ways to communicate with your therapist on Talkspace so perhaps we just haven’t found our groove yet. I’m frustrated but I’m not giving up. Not quite yet.

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Lena Finkel is the Editor and Founder of Femestella. Prior to starting Femestella, she worked at People, InStyle, and Tiger Beat. Her favorite Housewife is Bethenny Frankel (by far!), but when she’s not watching RHONY, you can probably find her hanging with her kitty Tom or tweeting at Sen. Chuck Schumer.

Categories: Health Tech